Consulting & WorkshopS

As Associate Partner at SuccessHacker, I consult with Customer Success executives and senior leaders to help fast-track their customer success initiatives. I help them to stay abreast of the latest industry learnings and use best practices to build scalable processes that accelerate growth and improve retention.

I am a host of OUTCOMES, the Customer Success community. OUTCOMES is a free online community for Customer Success practitioners, from senior leaders to individual contributors. With over 2,000 members globally, and growing fast, it is the most engaging forum for the exchange of ideas, best practices and experiences that exists in the Customer Success industry today.

I provide Customer Success career coaching services to anyone in the early stages of their career in Customer Success.